Agreed rates, not billed rates
Two fields in CentralReach look like the same number and are not. Every revenue report you produce depends on which one you used, and most reports never say. Here is the distinction, why it changes the answer, and five checks you can run this week.
What happens to your rate table when a contract renews
The amendment arrives by email, gets read, gets agreed, and never reaches the system. Here is why renewal is the single most reliable moment for a rate to go wrong, what the lag costs, and five checks you can run this week.
A write-off is a decision, not an outcome
Receivables past timely filing are not receivables. Letting them age quietly is a decision to overstate the balance sheet, made by nobody in particular. Here is how to quantify what is truly uncollectible, and five checks you can run this week.
Overpayments belong in liabilities
A payer credit balance sitting in revenue is a recoupment you have already spent. Here is how overpayments hide, what happens to a closed month when one lands, and five checks you can run this week.
The A/R number a buyer will not accept
A quality of earnings process treats unreconciled receivables as worth nothing. Here is what diligence actually does to A/R, why fixing it after the letter of intent costs multiples of fixing it before, and five checks you can run this week.
The cancellation you can make up, and the one that is already gone
Two sessions cancel in the same hour and only one of them is money you can still get back. Here is how to tell them apart, what the gap above a 5 percent floor is actually worth, and five checks you can run this week.
The sessions your billing system has never heard of
The session happened, the clinician got paid, and no claim exists. Here is why this leak shows up in no report you currently run, what a 12-day conversion lag costs against a timely filing window, and five checks you can run this week.
Your biller’s real number is not the collection rate
A collection rate tells you what happened to the claims that went out. It says nothing about the ones still sitting. Here is what a nine-day biller lag costs, why a percentage-of-collections contract never corrects it, and five checks you can run this week.
A claim that eventually pays still cost you twice
A 97 percent collection rate can sit on top of a 12 percent rework tax and never show it. Here is what first-pass failure actually costs, where denials really originate, and five checks you can run this week.
Three numbers should match, and nobody checks
Contracted, loaded, paid. When they drift you underbill quietly and forever, because every individual claim looks like it paid in full. Here is how to find the gap, what a fraction of a dollar per unit is worth, and five checks you can run this week.
The number in your system is not the number you can bill
A payer approving 100 hours a week is not a forecast. Here is the number that is, how to build it for your own clients, and the five checks that catch authorization burn before it costs you payroll.
Why your collections report looks fine while cash is tight
Your A/R report says one number and your bank says another. Here is what inflates it, what a real reconciliation found on 4,400 claims, and five checks you can run yourself this week.